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Retail
Digital customer service for more sales and customer loyalty

The retail industry is facing new challenges – rising customer expectations, digital competition and the need for a seamless connection between online and offline retail. Mobile apps are now essential to offer customers a personalized shopping experience, optimize processes and strengthen customer loyalty.

At BNO Technology Solutions, we develop customized mobile apps for retailers that not only increase sales but also seamlessly enable omnichannel experiences.

Why mobile apps in retail?

  • ✅ Increased customer loyalty through digital loyalty programs

    Apps offer digital bonus cards, discounts and exclusive offers that bind customers to your brand in the long term and increase the repurchase rate.

  • ✅ Smart shopping experiences with augmented reality & product scans

    From virtual try-ons to mobile price comparisons via barcode scans – innovative app functions improve the shopping experience and make shopping more interactive.

  • ✅ Click & Collect & Same-Day-Delivery

    By seamlessly combining online and offline retailing, apps enable products to be pre-ordered for convenient collection or direct delivery.

  • ✅ Personalized product recommendations through AI & data analysis

    With the help of intelligent algorithms, apps can provide personalized offers based on purchasing behavior, interests and locations.

  • ✅ Mobile payment & POS system integration

    Whether Apple Pay, Google Pay or QR code payments – an integrated payment function simplifies the checkout process and reduces waiting times.

  • ✅ In-store navigation & store locator

    Apps can use indoor navigation to guide customers to the product they are looking for or show them nearby stores, including opening hours and stock levels.

  • ✅ Live chat & digital customer care

    With an app, customers can contact support or sales staff at any time to clarify questions about products, returns or availability.

A lady is standing at a counter with a MacBook and a number of items of clothing on it. Behind the counter, a man is standing who appears to be taking the items of clothing.
Ein Mann bezahlt kontaktlos Lebensmittel mit seinem Smartphone.

Our retail expertise

We have developed numerous apps for retailers, including:

  • Digital loyalty programs & customer loyalty apps
  • Click & collect & delivery service apps for a seamless shopping experience
  • Interactive Shopping Experiences with AR & Barcode Scanning
  • Mobile payment & POS system integrations for quick payment transactions
  • Personalized shopping apps with AI-powered recommendations

Our approach

  • Personalized advice on the best digital solutions for your business
  • Intuitive UI/UX concepts that inspire customers and are easy to use
  • Agile development & continuous testing for a high-performance and error-free app
  • Long-term app management and support to keep your app up to date

Mobile apps for retailers
Get started digitally now!

Whether you are a brick-and-mortar retailer or have an omnichannel strategy, a customized mobile app will help you increase customer loyalty, optimize processes and boost sales.

Get in touch