Mobile apps in B2B commerce – an opportunity or a necessity?

In B2B commerce, customers today expect more than just a functioning portal. They want to independently check prices and stock levels, request quotes, or place orders—at any time and without long waiting times.

However, in many companies, these processes are still reaching their limits:

• Quotes must be requested manually.
• Queries keep sales on their toes.
• And Excel spreadsheets or PDFs quickly reach their limits when processes need to scale.

Mobile apps can make a decisive difference here. They put all relevant information directly in your hands – always at your fingertips, whether you're in the office, in the warehouse, or on the road visiting customers.

This not only simplifies self-service, but also makes it a real experience: prices, stock levels, and delivery times can be viewed live. Reorders or quote requests can be triggered directly from the app, without callbacks or email ping-pong.

At the same time, companies gain valuable time.

Field staff can present and close deals directly on site. Warehouse managers always have an overview of what is arriving and when. And traditional purchasing processes also benefit: instead of waiting loops and media breaks, everything is bundled in a single application.

The app thus becomes a real tool for greater efficiency in B2B commerce. It enables you to meet customer expectations – and even exceed them.

With the right solution, you can not only accelerate processes, but also unlock new potential for service and sales. Especially in an increasingly digital and connected environment, the mobile experience is no longer a “nice-to-have,” but an essential part of modern customer relationships.

How can SMEs achieve this without incurring huge costs?

Home of Apps offers companies a ready-to-use, tailor-made mobile commerce solution that is specifically designed to meet the needs of B2B. This allows orders, quotes, and self-service options to be handled directly via a branded app – quickly, easily, and directly from the palm of your hand.

For companies that need more than standard solutions, we at BNO Technology Solutions e.K. develop customized app and portal solutions that integrate seamlessly into existing processes and can be perfectly adapted to your business model.

👉 Interested in learning more? Then simply get in touch with us! We will be happy to advise you on how to digitize your B2B processes while strengthening your customer relationships.